Clients and projects
In reverse chronological order. 42 projects across government, charity, SaaS, energy, travel, health and finance.
2025–2026
Zinc VC
Startup Incubation - Green Tech
Capability Building
2024–2026
Major energy data provider
SaaS - Green Tech
Discovery, Strategy, Design, Delivery
via Panda · Case study
2023–2025
University of Bristol
Startup Incubation
Capability Building
via Panda
2020–2024
Much Better Adventures
E-commerce - Travel
User Research, Strategy, Capability Building
via Panda · Case study
2018–2025
Bath & Northeast Somerset Council
Local Government
Discovery, Service Design, Capability Building
via Panda · Case study
2022–2024
NHS England & Together for Short Lives
End-of-Life Care - Health Tech
Product Design, Delivery
via Panda
2021–2023
Evora
SaaS - Real Estate Sustainability
Discovery, Product Design, Capability Building
via Panda · Case study
2023
University of Hertfordshire
Academic Research - Public Health
Product Design
via Panda
2022–2023
Pencarrie
SaaS - Fashion
Discovery, Strategy, Product Design
via Panda
2022
Blaenau Gwent County Borough Council
Customer Service - Local Government
Discovery, Service Design
via Panda
2022
Bright Pearl (division of Sage)
SaaS - Financial Services
Capability Building
via Panda
2022
Catalyst
Social Care - Charities
Capability Building
via Panda
2022–2023
West Wales Local Authorities Partnership
Local Government
Product Design, Delivery
via Panda
2021
Brent Wellbeing
Social Care - Charity
Discovery, Product Design, Delivery
via Panda
2020–2023
Torfaen County Borough Council
Local Government
Discovery, Service Design, Delivery
via Panda · Case study
2021
Travel Local
E-commerce - Travel
Discovery, Strategy
via Panda
2020
Octopus Energy
B2C - Energy
Discovery, Product Design
via Panda
-
Parmenion Capital Partners (now Abrdn)
SaaS - Financial Services
Discovery, Strategy
via Panda
2018
Polecat Intelligence
SaaS - Data Analysis
Discovery, Strategy
via Pilot Works
2018
Ovo Energy
B2C - Energy
Design Sprints
via Pilot Works
2018
Bristol University
Student Services - Education
Discovery, Strategy
via Pilot Works
2018
Edited
SaaS - Fashion Data Analysis
Consulting, Capability Building
via Pilot Works
2017
Christian Aid
Fundraising - Charity
Discovery, Strategy
via cxpartners
2017
The Cabinet Office
Central Government
Discovery
via Pilot Works
2017
Zurich Insurance
B2C - Financial Services
Product Design, Capability Building
via cxpartners
2017
Sawdays
E-commerce - Travel
Strategy
via Pilot Works
2017
Coventry University
Student Services - Education
Discovery, Strategy
via Pilot Works
2016
Department of Health & Social Care
Central Government
Discovery
via Pilot Works
2016
The National Trust
E-commerce - Travel
Content Strategy
via Pilot Works
2016
Ovo Energy
B2C - Energy
Consulting, Capability Building
via Panda
2016
Boston Tea Party
B2C - Hospitality
Discovery, Strategy
via Panda
2015
HSBC
B2C - Financial Services
Product Strategy, Design
via Friday
2015
Coca Cola Enterprises
B2C - FMCG
Strategy
via Zone (Head)
2014–2015
Bristol City Council
Local Government
Discovery, Strategy, Design
via cxpartners
2014
Versus Arthritis
Fundraising - Charity
Discovery, Strategy
via Great State (E3)
2013–2014
The Royal Navy
Public Sector
Discovery, Strategy
via Great State (E3)
2013
Go Compare
B2C - Financial Services
Strategy
via Great State (E3)
2013
Jaguar Land Rover
B2C - Automotive
Strategy
via Great State (E3)
2007–2012
Time Out
Digital Publishing
Product Management
via Employee
2000–2007
BBC
Digital Publishing
Product Management
via Employee
1998–1999
British Airways
E-commerce - Travel
Project Management
via Agency.com
1996–1998
BBC
Digital Publishing
Project Management
via Southbank Consulting
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