Clients and projects

In reverse chronological order

• University of Bristol | 2023-present | Startup incubation | Capability Building | Panda

• Much Better Adventures | 2020-present | B2C - Travel | User Research, Strategy & Capability Building | Panda Case Study

• Bath & Northeast Somerset Council | 2018-present | Local Government | Discovery, Service Design & Capability Building | Panda Case Study

• NHS England & Together for Short Lives | 2022-present | Charity Sector | Product Design & Delivery | Panda

• Evora | 2021-23 | SAAS - Real Estate Sustainability | Discovery, Product Design & Capability Building | Panda Case Study

• University of Hertfordshire | 2023 | Academic Research | Product Design | Panda

• Pencarrie | 2022-23 | SAAS - Fashion | Discovery, Strategy & Product Design | Panda  

• Blaenau Gwent County Borough Council | 2022 | Local Government - Customer Service | Discovery & Service Design | Panda

• Bright Pearl (division of Sage) | 2022 | SAAS - Operations | Capability Building | Panda

• Catalyst | 2022 | Charity - Social Care | Capability Building | Panda

• West Wales Local Authorities Partnership | 2022/23 | Product Design & Delivery | Panda

• Brent Wellbeing | 2021 | Charity - Social Care | Discovery, Product Design & Delivery | Panda

• Torfaen County Borough Council | 2020-23 | Local Government | Discovery, Service Design & Delivery | Panda Case Study

• Octopus Energy | 2020 | B2C - Energy | Discovery & Product Design | Panda

• Travel Local | 2021 | B2C - Travel | Discovery & Strategy | Panda

• Parmenion Capital Partners (now Abrdn) | SAAS  - Financial Services | Discovery & Strategy | Panda

• Polecat Intelligence | 2018 | Data Analysis - SAAS | Discovery & Strategy | Pilot Works

• Ovo Energy | 2018 | B2C - Energy | Design Sprints | Pilot Works

• Bristol University | 2018 | Education - Student Services | Discovery & Strategy | Pilot Works

• Edited | 2018 | SAAS Fashion Data Analysis | Consulting & Capability Building | Pilot Works

• The Cabinet Office | 2017 | Central Government | Discovery | Pilot Works

• Zurich Insurance | 2017 | B2C - Financial Services | Product Design & Capability Building | cxpartners

• Sawdays | 2017 | B2C - Travel | Strategy | Pilot Works

• Coventry University | 2017 |  Education - Student Services | Discovery & Strategy |  Pilot Works

• Department of Health & Social Care | 2016 | Central Government | Discovery | Pilot Works

• The National Trust | 2016 | Charity - Travel | Content Strategy | Pilot Works

• Ovo Energy | 2016 | B2C Energy | Consulting & Capability Building | Panda

• Boston Tea Party | 2016 | B2C Hospitality | Discovery & Strategy | Panda

• HSBC | 2015 | Financial Services - B2C | Product Strategy & Design | Friday

• Coca Cola Enterprises | 2015 | B2C - FMCG | Strategy | Zone (Head)

• Christian Aid | 2017 | Charity - Fundraising | Discovery & Strategy | cxpartners

• Bristol City Council | 2014-15 | Local Government | Discovery & Strategy | cxpartners

• Versus Arthritis | 2014 | Charity Sector |  Discovery & Strategy | Great State (E3)

• The Royal Navy | 2013-14 | Public Sector | Discovery & Strategy | Great State (E3)

• Go Compare | 2013 | B2C - Financial Services | Strategy | Great State (E3)

• Jaguar LandRover | 2013 | B2C - Automotive | Strategy | Great State (E3)

• Time Out | 2007-12 | Digital Publishing | Product Management | Employee

• BBC | 2000 - 2007 | Digital Publishing | Product Management | Employee

• British Airways | 1998 - 1999 | B2C Travel | Project Management | Agency.com

• BBC | 1996-1998 | Digital Publishing | Project Management | Southbank Consulting

See LinkedIn for education, recommendations etc.